Beyond VR

We would love to hear from you. Check out our FAQ for quick and easy questions and answers. If you can not find what you are looking for, please feel free to contact our customer care team for assistance.

FAQ

What is BeyondVR?

A platform that offers an amazing mobile VR games and custom made experience to take you on incredible adventures. We offer personalization and user library to customize personal accounts. Nothing beats having our own touch when it comes to personal experience.

Can I wear the cardboard to play the games?

Yes, All you need is to have your cardboard ready and slide your phone right in the headset, and you are ready to go.

What do I do if a game is not working or is unavailable?

Check your internet connection. You must be connected to the internet to enjoy uninterrupted playing. Alternatively, you can try refreshing the service. If you still face troubleshooting issues, please get in touch with our Customer Care Team at customercare@beyond-vr.com and one of our ninja support will get in touch with you within one business working day.

How did i get subscribed to BeyondVR?

By coming across one of our promotional pages and click on the subscribe button. We confirm your enrolment to our services by sending you an SMS message to your mobile phone.

What do I receive with BeyondVR?

An instant access to many premium VR games based on your taste with the best mobile experience. You can access our platform from any device once connected to the internet.

What kind of games does BeyondVR offers?

BeyondVR offers a unique mobile experience that showcases the best and latest casual vr mobile games available based on your country, and availability through your mobile operator availability.

How often are new games added?

We regularly spruce up our portfolio so there is always something new for you to play and enjoy. Our up-to-the-minute updates ensure you never miss out on the latest in global entertainment. You will receive alerts when your favourite channels have something new on offer and when new games are showcased on BeyondVR.

Is there a charge for using BeyondVR?

You are charged the rate that is mentioned on the promotional page that you visited when you subscribed to the service. You can also find it in the welcome message you received upon subscribing and in the monthly SMS reminder you receive from us.

How do I reach out to Customer Care?

Our dedicated Customer Care Team will be happy to answer all your questions and solve any issues. You can email us customercare@beyond-vr.com